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About Us
Thank
you for visiting Elliotts Iron Beds Online. We hope you enjoy your visit and
be sure to check back regularly for site updates and specials.
Elliott's
Iron Beds would like to introduce you to our fine selection of antique
replica metal beds and accessories. We hope you will appreciate the high
level of craftsmanship and loving care that goes into our products.
Our
sales staff and customer support department are very well trained and versed
in all aspects of furniture and will answer any questions that you may
have. Elliott's Iron Beds promises that you will have a returned phone call
within 24hrs upon request.
Please
feel free to call us at -
1-336-886-3149
Policies
Delivery Policies
Delivery times and prices vary according to location. All items are
delivered by our delivery company to the address specified on your invoice.
our delivery company will contact you once your information is submitted to them and
entered into their system. Once the merchandise is scheduled to be loaded
onto a truck they will contact you with delivery dates and times to ensure
that someone will be present to accept delivery. Upon arrival to your home,
our delivery company Service will remove all wrapping and boxes from your
merchandise and place it in the desired location. It is extremely important
that you inspect your merchandise at the time of delivery. You are required
upon completion of delivery to sign the freight bill indicating that you
received your order in full and that there were no damages or defects. This
releases our company and the delivery company from any claims.
Return Policy
If damage or defect is noticed at the time of delivery, refuse only the
pieces that have damage or defect and be sure to make note of the problem on
the driver's freight bill and be sure to keep a copy for your records. Once
the defective or damaged pieces are returned to our warehouse, we will
determine what is required to have the piece repaired or replaced. Once the
problem is resolved, you will be contacted informing you of the status of
your missing items and let you know approximately when to expect your goods
again. Once delivery is completed and signed for, no returns may be made.
Terms of Sale
In order for Elliotts Iron Beds to process your order, we require payment in
full at the time of your on-line purchase. MasterCard, Visa,
Discover/Novus, and American Express are accepted. All prices listed are
subject to change without notice. All merchandise purchased within North
Carolina is subject to sales tax. Prices DO NOT include shipping which is
paid to the shipper upon delivery of your product.
Cancellations
Once your order is placed with Elliotts Iron Beds we check to ensure that
all of your billing and shipping information is accurate. Your order is
then sent to the manufacturer. All cancellations must be made within 24
hours of purchase time. After 24 hours, allowing an order to be cancelled
is solely up to Elliotts Iron Beds. If an order is cancelled after the 24
hour period, you will be charged a restocking fee in the amount of 25% of
the original purchase price. If you have any questions or concerns about
our shipping policy, please contact Elliotts Iron Beds by telephone or
email.
Warranty
Elliotts Iron Beds provides no warranty on goods sold. All merchandise sold
is covered with manufacturer warranty only and are available upon request.
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